Management Financial Group (MFG) is an international financial institution with a global forward looking ambition.
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Our friends at Agency for Control of Outstanding Debts started 2019 with a brand new concept for their corporate culture – in early January, they began to gradually introduce various types of environmental activities in their everyday business. In their new office in Sofia, there are already brand new colored metal containers for separate waste collection – a successful effort to inspire most of their employees to be responsible when it comes to garbage disposal. In addition, in January Agency for Control of Outstanding Debtsintroduced a policy to eliminate all plastic products from their daily routine. The management recommended all employees to use porcelain dishes and cups, and wooden cutlery. Plans through the end of this year include reducing the use of resources such as paper and fuel, and recycling old electric household and office appliances. Employees have already prepared ten old printers to be moved out of their office space. Furthermore, as a Christmas and New Year present the company’s partners and employees received a notebook made of recycled materials. Forthcoming activities include various initiatives to green up spaces inside and outside the city, restore and improve existing eco paths, and take part in bTV’s initiative Let’s Clean Bulgaria Together. We askedAgency for Control of Outstanding Debts’s Commercial Manager Magdalena Voynova to tell us more about the motivation behind the office’s green policy.
Magdalena, why did you choose this direction among others? We live in a world where environmental pollution problems are more notable than ever. I don’t know a single person, who is not willing to do something to improve the environment we all inhabit. This is also valid when it comes to Agency for Control of Outstanding Debts’s employees, who are actively and voluntarily trying to fit into this new green atmosphere we are establishing. We want to be adequate in time and space – by offering alternatives to life in the office, which work for everyone. We will be happy to go outside very soon and green up a “grey” spot in the city or simply clean up a popular eco path and turn it into a more attractive place where people and their friends, children and families can have a good time.
When do you think you will meet the green goals you have set? We have already launched many of them and we hope to receive some useful feedback from our employees with ideas of other things we could improve. We have not set any deadlines – the important thing is to move into the right direction.
Aren’t you concerned that many other companies are also implementing green policies and it would be hard for you to be exclusive in your proposal to your employees? We believe there are not enough initiatives yet sufficient to achieve systematic change in this aspect. Therefore, anyone on board – an employee, a citizen or any other company – a partner or a competitor, is welcome to unite their forces with us for a greener future.
Smart IT is a software development company with 12 years extensive experience in programming business-orientated solutions.
Our team of more than 70 experts (Software Developers, QA, BI, BA, IT Support, System Administration specialists and Project Managers) has far-reaching enterprise-level practice on constructing ERP, CRM, CMS and utility controls.
The software systems and IT support of Smart IT help 600 offices with 6 500 associates in the non-banking financial sector of Poland, Ukraine, Romania, Macedonia and Bulgaria, to serve 500 000 clients every day.
This market segment is focused on consumer lending through a commercial network of financial centers for issuing loans on spot, by phone, online or through a partner network as well as providing financing for micro and small business entities.
Building a commercial network is based on providing financial solutions for everyone who wants to receive instant funding corresponding to their needs and plans by accessing our products and services in convenient locations, over the phone or online. By offering business loans, we aim to support and develop the potential of small businesses, representing the backbone of every economy. Loan applicants are owners of family companies, entrepreneurs, as well as anyone who represents the micro and small business and needs fast and tailor-made financial solution for its growth.
As a group of companies, we aim at developing and offering financial products and services in line with the global trends of the dynamically developing world. In correspondence to our visions and entrepreneurial spirit, we consider creating financial technologies that benefit people as a part of our DNA code. In this market segment, we operate in the of card and mobile payment types, as well as online lending.
Home Collected Crediting segment lays on the implementation of personal approach by establishing personal relationships with clients, which results in better credit scoring and customer loyalty.
The operating process of this segment includes the identification and training of a large number of socially committed credit officers, called Credit Consultants (CC); reaching out to groups of low income people that are potentially creditworthy; identifying and assessing of customers’ projects and needs in collaboration with CC; finding the proper solution for the customers according to their credit scoring; providing personal assistance and consultancy; and following up on supervision and collection.
In general, Credit Consultants visit current and potential clients for credit consultancy and disbursement as well as for collection of installments.