Operations Manager


Iuvo was launched in July 2016 as a P2P platform, which allows its users to invest their funds in already granted loans by credit companies (originators). The investors generate a motivating profit and the companies get additional financing to expand their business.

In 2020, iuvo won the award for Company of the Year in sector “Finance” of the Forbes Business Awards Bulgaria. In the Spring of 2020, the company was honored as one of the Top 50 Most Preferred Employers in the prestigious Career Show Index 2020. In 2019, iuvo became first runner-up in the category “People’s Choice” in the prestigious International AltFi Awards. Even before iuvo turned two years old, Forbes Bulgaria honored the platform as one of the best startup businesses.

Our team is always striving to be innovative, which is why we are the initiators for a universal regulation of all P2P platforms in order to increase the safety of the investments. We believe that this will lay the ground for a future development of the sector, as it will help in recognizing the trustworthy partners by the investors around the world.

We are looking for an enthusiastic and proactive Operations Manager to join our team in Sofia.


  • Works closely with the CEO of the company;
  • Establishes policy and procedures with General Manager;
  • Plans and organize the activities of the company;
  • Analyzes and reports the company performance to the CEO and the Board of Directors;
  • Shares responsibility for managing financial performance of the operations, including revenue growth and expense control;
  • Participates in the development and enhancement of processes and/or procedures that support the company service and revenue generation goals;
  • Ensures successful delivery of the Operations Key Performance Indicators for direct reports;
  • Monitors daily, weekly and monthly metrics for the teams to maximize productivity, efficiency and service levels;
  • Trains, coaches, supports and holds teams members accountable for performance and quality.


  • 3+ years experience in Operations Management;
  • Master’s degree – Business, Economics or Finance;
  • Excellent English – written and verbal;
  • Excellent interpersonal and verbal communication skills;
  • Superior analytical and problem-solving skills;
  • Ability to motivate others;
  • Coaching and feedback skills.

Our offer:

  • Opportunity to work in one of the Top 50 Best Employers according to Career Show Index 2020;
  • Ground floor opportunity to change the European lending canvas;
  • Work with sharp, extremely ambitious and motivated colleagues in a results-driven local multinational environment;
  • Ongoing training and development programs;
  • Competitive remuneration;
  • Option for Multisport card at a discounted price;
  • Additional health insurance;
  • Friendly and casual work environment;
  • Centrally located office;
  • Smartphone and sponsored mobile plan.

We are searching for candidates who enjoy working with people in a fast-paced, growing environment. We encourage you to take a couple minutes to submit your resume to be considered as the newest member to our professional team.

We appreciate and thank you for your application. Only short-listed candidates will be contacted.

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