Card & Wire Transfer Specialist

April

Full-time
Sofia

Are you passionate in building great products to challenge the status quo and bring freedom to people’s life?
Are you hungry for knowledge and enjoy constantly learning and doing more?
Are you acting fast and adapt easily to changing situations and priorities?
If your answer is ‘yes’ then you might be interested to read our job ad for a talented Card & Wire Transfer Specialist at April Finance.

April Finance is part of Management Financial Group – a leading Bulgarian financial group specializing in the provision of non-banking financial services in Central and Eastern Europe. The group manages an extensive portfolio of successful endeavors in the field of consumer lending, financing of micro and small-sized enterprises, digital lending and other financial businesses models. The MFG companies employ more than 8300 employees and consultants in over 450 offices in Bulgaria, Ukraine, Romania, Poland, and Macedonia.

April is a human-centric, friendly mobile app for everyone who wants to operate with ease and transparency his personal finances in a totally seamless, digital way.

April is not a bank, but will do all the stuff you use your bank for in an easy, accessible and human way.

April is a client centric, top-end technology platform for contemporary living urbans, a smooth ecosystem where you can feel comfortable to organize your money, saving precious time for all the priceless moments in life.

April Finance environment is perfect for individuals:

  • who thrive in dynamic, fast-paced, results oriented teams;
  • who embrace conflict of ideas and like to question the status quo;
  • who love challenge and anticipate questions and problems that may arise;
  • who respect customers and exceed their expectations in every interaction with our product;
  • who drive the digital transformation and make it happen in people’s everyday personal finances

About the role…

The role is based within the Operations team who ensure that all payments and card transactions are managed and released according to legal requirements so that client accounts are monitored, maintained and funded.

What will be my Responsibilities as a Card & Wire Transfer Specialist?

  • Build and maintain an in depth understanding of our platform and how international payments and cards are processed;
  • Administrate the debit & credit card systems;
  • Perform operations related with bank cards and mobile banking;
  • Book operations related with bank cards, issued by the bank / daily file processing;
  • Investigate and solve problematic card transactions;
  • Prepare all kind of reports required for debit & credit cards;
  • Perform timely and adequate communication with card operation providers and related Head Office departments in cases of card transaction disputes;
  • Provide support for the processing of local and foreign currency payments and Nostro accounts reconciliation;
  • Process and monitor all payments;
  • Flag issues with the Relationship Management team and/or Compliance to ensure payments are processed accurately and in a timely manner;
  • Investigate and resolve customer queries;
  • Ensure all transactions have been processed on a daily basis;
  • Build and maintain an understanding of bank charges, ensure both own and colleagues activities do not incur bank charges.

What Skills & Experience do I need?

This position would suit either an experienced individual or a junior one who is interested in working within an e-money start up environment.

  • As an experienced specialist you must be able to demonstrate experience of processing both local and international wire transfer and card payments within an e-money institution and / or a company that uses banking platforms. It would be beneficial if you have experience with high volume daily payments processing, completing daily reconciliations.
  • As a junior specialist you must be able to demonstrate: some insight into how a wiretransfer and card payments would operate, have investigated and have some insight into regulatory requirements.

What can we offer you?

  • A challenging team including the best professionals in their field;
  • Unique opportunity to develop a top-notched fintech product;
  • Friendly and transparent working environment with a startup spirit around;
  • Additional health insurance;
  • 24/7 access to e-learning platforms;
  • Option for Multisport card at a discounted price;
  • Competitive salary based on personal and team achievements;
  • Smart mobile phone and sponsored mobile plan;
  • Regular team buildings and celebrations.

MFG provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

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